Evaluating wikis as an assessment tool for developing collaboration and knowledge management skills

Benckendorff, Pierre (2009) Evaluating wikis as an assessment tool for developing collaboration and knowledge management skills. Journal of Hospitality and Tourism Management, 16 1: 102-112. doi:10.1375/jhtm.16.1.102

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Author Benckendorff, Pierre
Title Evaluating wikis as an assessment tool for developing collaboration and knowledge management skills
Journal name Journal of Hospitality and Tourism Management   Check publisher's open access policy
ISSN 1447-6770
Publication date 2009-01
Sub-type Article (original research)
DOI 10.1375/jhtm.16.1.102
Open Access Status File (Author Post-print)
Volume 16
Issue 1
Start page 102
End page 112
Total pages 11
Place of publication Bowen Hills, Qld., Australia
Publisher Australian Academic Press
Language eng
Abstract In the knowledge-based digital economy the ability to harness digital technologies to capture and manage information is a critical skill for tourism professionals. This article examines the use of wikis as a teaching and learning tool to help students develop a range of knowledge management skills, including creative collaboration, consensus-building and technical literacy. The purpose of the study is to provide an exploratory analysis of student attitudes toward the use of wikis as a collaborative assessment task. The results indicate that wikis are perceived to be a flexible, convenient and fair pedagogical technique for collaborative learning. Many students readily understood and exploited the collaborative and reflective nature of wikis. However, some students did not spend enough time on the task and did not appear to gain as much from the learning experience. This impacted on the extent and quality of collaboration in some groups. It is suggested that a staged wiki assessment might overcome some of the perceived shortcomings reported by students.
Keyword Flexible learning
Web 2.0
Wiki
Teaching and learning
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown
Additional Notes Special Section: The Student Experience

Document type: Journal Article
Sub-type: Article (original research)
Collection: UQ Business School Publications
 
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Created: Wed, 04 May 2011, 10:27:51 EST by Dr Pierre Benckendorff on behalf of School of Tourism