Tell it to someone who cares: the importance of consumers cathartically voicing anger following an organisational crisis

McDonald, L., Hartel, C. E. J. and Glendon, I. (2001). Tell it to someone who cares: the importance of consumers cathartically voicing anger following an organisational crisis. In: Critical Management Studies conference, UMIST, Manchester, England., (). July 2001.

Author McDonald, L.
Hartel, C. E. J.
Glendon, I.
Title of paper Tell it to someone who cares: the importance of consumers cathartically voicing anger following an organisational crisis
Conference name Critical Management Studies conference
Conference location UMIST, Manchester, England.
Conference dates July 2001
Publication Year 2001
Sub-type Other
Q-Index Code EX
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Conference Paper
Collection: UQ Business School Publications
 
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Created: Fri, 25 Mar 2011, 07:24:52 EST by Professor Charmine Hartel on behalf of UQ Business School