Study on the development of tourism public service under the perspective of demand and supply ———Taking Guilin “National tourism comprehensive reform testing area”as an example

Huang, Yanling, Luo, Shengfeng and Ding, Peiyi (2010) Study on the development of tourism public service under the perspective of demand and supply ———Taking Guilin “National tourism comprehensive reform testing area”as an example. Tourism Tribune, 25 7: 70-76.

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Name Description MIMEType Size Downloads
Author Huang, Yanling
Luo, Shengfeng
Ding, Peiyi
Title Study on the development of tourism public service under the perspective of demand and supply ———Taking Guilin “National tourism comprehensive reform testing area”as an example
Journal name Tourism Tribune
ISSN 1002-5006
Publication date 2010-07-01
Sub-type Article (original research)
Volume 25
Issue 7
Start page 70
End page 76
Total pages 7
Place of publication Beijing, China
Publisher Beijing Lianhe Daxue * Luyou Xueyuan
Collection year 2011
Language chi
Abstract Study on tourism public service is an important topic at the present stage of tourism development in our country. We take Guilin as an example,which is the first city to establish national tourism comprehensive reform testing area. The paper firstly analyzes the concept of tourism public service and its system by applying questionnaire survey and interviews and studies the construction of content,quality,and system as well as its development expectation based on the perceived evaluation of both demand and supply. The result shows that tourism public service system is yet to be improved. Monitoring tourism service quality and perfect security and salvage become the pivotal point of assessing superior or inferior service. Transportation service still plays a very important role in local tourism infrastructure, and poor communication between tourism industry and educational system and absence of tourism volunteers’service system also affect the upgrade of overall service level. Corresponding countermeasures are thus put forward. The result provides timing feedback information for tourism destinations to promote the development of regional modern service,enhance tourism public service quality and improve service system.
Keyword Tourism public service
Perceived comparison
Guilin
Development
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2011 Collection
UQ Business School Publications
 
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Created: Thu, 24 Mar 2011, 14:45:28 EST by Dr Peiyi Ding on behalf of School of Tourism