Incorporating attributional theory and the theory of reseaoned action within an affective events theory framework to produce a contingency predictive model of consumer reactions to organizational mishaps

Hartel, Charmine E. J., McColl-Kennedy, Janet R. and McDonald, Lynette M. (1998) Incorporating attributional theory and the theory of reseaoned action within an affective events theory framework to produce a contingency predictive model of consumer reactions to organizational mishaps. Advances in Consumer Research, 25 1: 428-432.

Author Hartel, Charmine E. J.
McColl-Kennedy, Janet R.
McDonald, Lynette M.
Title Incorporating attributional theory and the theory of reseaoned action within an affective events theory framework to produce a contingency predictive model of consumer reactions to organizational mishaps
Journal name Advances in Consumer Research   Check publisher's open access policy
ISSN 0098-9258
Publication date 1998
Sub-type Article (original research)
Volume 25
Issue 1
Start page 428
End page 432
Total pages 5
Place of publication Duluth, MN, United States
Publisher Association for Consumer Research
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Journal Article
Sub-type: Article (original research)
Collections: UQ Business School Publications
School of Journalism and Communication Publications
 
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Created: Wed, 16 Mar 2011, 13:17:56 EST by Dr Lyn Mcdonald on behalf of School of Journalism and Communication