Incorporating attributional theory and the theory of reseaoned action within an affective events theory framework to produce a contingency predictive model of consumer reactions to organizational mishaps

Hartel, Charmine E. J., McColl-Kennedy, Janet R. and McDonald, Lynette M. (1998) Incorporating attributional theory and the theory of reseaoned action within an affective events theory framework to produce a contingency predictive model of consumer reactions to organizational mishaps. Advances in Consumer Research, 25 1: 428-432.

Author Hartel, Charmine E. J.
McColl-Kennedy, Janet R.
McDonald, Lynette M.
Title Incorporating attributional theory and the theory of reseaoned action within an affective events theory framework to produce a contingency predictive model of consumer reactions to organizational mishaps
Journal name Advances in Consumer Research  (ERA 2012 Listed)    (ERA 2010 Rank A)   Check publisher's open access policy
Publication date 1998
Sub-type Article
Volume number 25
Issue number 1
ISSN 0098-9258
Start page 428
End page 432
Total pages 5
Place of publication Duluth, MN, United States
Publisher Association for Consumer Research
Q-Index Code C1
Q-Index Status Provisional Code
Institutional Status Unknown

Document type: Journal Article
Sub-type: Article
Collections: UQ Business School Publications
School of Journalism and Communication Publications
 
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Created: Wed, 16 Mar 2011, 13:17:56 EST by Dr Lyn Mcdonald on behalf of School of Journalism and Communication