Intelligibility and user control of context-aware application behaviours

Fong, Johnson (2010). Intelligibility and user control of context-aware application behaviours. In: Proceedings of the 7th International Conference on Pervasive Services (ICPS2010). 7th International Conference on Pervasive Services (ICPS2010), Berlin, Germany, (174-179). 13-15 July 2010.

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Author Fong, Johnson
Title of paper Intelligibility and user control of context-aware application behaviours
Conference name 7th International Conference on Pervasive Services (ICPS2010)
Conference location Berlin, Germany
Conference dates 13-15 July 2010
Proceedings title Proceedings of the 7th International Conference on Pervasive Services (ICPS2010)
Place of Publication New York, United States
Publisher ACM Press
Publication Year 2010
Sub-type Fully published paper
ISBN 9781450302494
Start page 174
End page 179
Total pages 6
Language eng
Abstract/Summary Context-aware applications adapt their behaviours according to changes in user context and user requirements. Research and experience have shown that such applications will not always behave the way as users expect. This may lead to loss of users' trust and acceptance of these systems. Hence, context-aware applications should (1) be intelligible (e.g., able to explain to users why it decided to behave in a certain way), and (2) allow users to exploit the revealed information and apply appropriate feedback to control the application behaviours according to their individual preferences to achieve a more desirable outcome. Without appropriate mechanisms for explanations and control of application adaptations, the usability of the applications is limited. This paper describes our on going research and development of a conceptual framework that supports intelligibility of model based context-aware applications and user control of their adaptive behaviours. The goal is to improve usability of context-aware applications.
Keyword Context-aware
Intelligibility
User preferences
User control
Q-Index Code E1
Q-Index Status Provisional Code
Institutional Status UQ

 
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Created: Wed, 09 Mar 2011, 15:17:23 EST by Mr Johnson Fong on behalf of School of Information Technol and Elec Engineering