Conversational management of network trouble perturbations in personal videoconferencing

Rintel, E. Sean (2010). Conversational management of network trouble perturbations in personal videoconferencing. In: Stephen Viller and Ben Kraal, OZCHI '10 Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction. 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction (OZCHI 2010), Brisbane, Australia, (304-311). 22-26 November 2010. doi:10.1145/1952222.1952288

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Author Rintel, E. Sean
Title of paper Conversational management of network trouble perturbations in personal videoconferencing
Conference name 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction (OZCHI 2010)
Conference location Brisbane, Australia
Conference dates 22-26 November 2010
Proceedings title OZCHI '10 Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Journal name ACM International Conference Proceeding Series
Place of Publication New York, United States
Publisher ACM Press
Publication Year 2010
Sub-type Fully published paper
DOI 10.1145/1952222.1952288
Open Access Status
ISBN 9781450305020
Editor Stephen Viller
Ben Kraal
Start page 304
End page 311
Total pages 8
Language eng
Abstract/Summary Domestic personal videoconferencing (PV) is vulnerable to network trouble perturbations. This paper shows that long-distance couples treat perturbations as a matter of social management as much as technological resolution. Three management strategies are illustrated: technology-oriented remedies, content-oriented remedies, and non-remedial accounts for trouble. All three involve collaborative work to account for the effect of technology on conversational continuity and the relationship.
Keyword Personal videoconferencing
Conversation
Continuity
Network trouble
Q-Index Code E1
Q-Index Status Provisional Code
Institutional Status UQ

Document type: Conference Paper
Collection: School of Communication and Arts Publications
 
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Created: Tue, 08 Mar 2011, 16:57:07 EST by Ms Stormy Wehi on behalf of School of Communication and Arts