Delivery styles and formats for different stroke information topics: Patient and carer preferences

Eames, Sally, Hoffmann, Tammy, Worrall, Linda and Read, Stephen (2011) Delivery styles and formats for different stroke information topics: Patient and carer preferences. Patient Education And Counseling, 84 2: e18-e23. doi:10.1016/j.pec.2010.07.007

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Author Eames, Sally
Hoffmann, Tammy
Worrall, Linda
Read, Stephen
Title Delivery styles and formats for different stroke information topics: Patient and carer preferences
Journal name Patient Education And Counseling   Check publisher's open access policy
ISSN 0738-3991
Publication date 2011-08
Sub-type Article (original research)
DOI 10.1016/j.pec.2010.07.007
Volume 84
Issue 2
Start page e18
End page e23
Total pages 6
Place of publication Princeton, NJ, U.S.A.
Publisher Excerpta Medica
Collection year 2012
Language eng
Formatted abstract
To identify the preferences of patients with stroke and their carers for format and delivery style, of different categories of stroke information, and whether these preferences changed over time.

A semi-structured questionnaire, designed to explore preferences for four topic categories was administered to 34 acute stroke unit patients and 18 carers prior to discharge and again, 3 months after discharge to 27 of these patients and 16 of these carers.

Overall format preferences were a combination of face-to-face, written and telephone for both patients and carers prior to discharge. This combination continued for carers following discharge, while patients preferred face-to-face, written and alternative formats of online and audiovisual at this time. Patients and carers most frequently preferred delivery styles appeared to be a mix of active and passive delivery styles, across all topics. Access to a telephone hotline was a popular delivery style.


Patient and carer preferences varied, supporting the need to offer a variety of formats and delivery styles at each point of contact. Practice implications: By focusing on specific formats and delivery styles for different topics, health professionals may maximise the access to, and relevance of, stroke information for patients and their carers. © 2010 Elsevier Ireland Ltd. All rights reserved.
Keyword Carer
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Available online 13 August, 2010.

Document type: Journal Article
Sub-type: Article (original research)
Collections: Official 2012 Collection
School of Health and Rehabilitation Sciences Publications
School of Medicine Publications
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Citation counts: Scopus Citation Count Cited 13 times in Scopus Article | Citations
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Created: Sat, 19 Feb 2011, 12:49:56 EST by Kathleen Reinhardt on behalf of School of Health & Rehabilitation Sciences