This study has aimed to identify the management development needs of hospital pharmacists in Queensland. The study has attempted to consider issues such as:
a. Previous management development activities.
b. Current management responsibilities and difficulties.
c. Future management development needs.
Two discussion groups were arranged to identify the issues for examination in this study and the method of investigation. These 9~OUPS consisted of hospital pharmacy managers, supervisors and staff pharmacists. From these group comments, issues classified according to their organisational, task or person relationship were prepared. A methodology applying a questionnaire format 'with practitioners in each group and with Medical administrators, and a group review process to establish action strategies was developed.
The questionnaire attempted to gather opinion from all hospital pharmacy practitioners and Medical administrators in Queensland, 50 that issues such as isolation and varying needs of large and small departments could be identified.
Results and Conclusions:
The study responses reflected a representative sample of hospital pharmacists consistent with the patterns shown in the Pharmacy Register. Feedback from both the discussion groups and the questionnaire identified shared opinions with respect to:
a. Organisational problems such as lack of opportunity for training, lack of management positions, lack of face to face development programmes.
b. Task problems 5uch as excessive workloads precluding time to perform the management function, varying perceptions of the manager's role, lack of support staff.
c. Person related issues such as extent of supervision necessary, quality and breadth of existing managers skills.
The study identified action strategies for:
a. Staff development for pharmacy managers.
b. Staff pharmacist development.
c. Medical Administrators' expectations.
d. Centres of Excellence.
e. Audits of the Standards of Practice.
f. Staff development opportunities.
g. Altered Management structures.
Three groups namely:
a. The Queensland Department of Health.
b. The Society of Hospital Pharmacists of Australia (Queensland Branch).
c. Heads of pharmacy departments were identified as having responsibilities strategies. The methodology allows future assessment of the effectiveness of implementation of programmes.