Extraversion, introversion, neuroticism, occupational relationships

McCarthy, P. J. (1975) Extraversion, introversion, neuroticism, occupational relationships The University of Queensland:

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Author McCarthy, P. J.
Title of report Extraversion, introversion, neuroticism, occupational relationships
Formatted title

Publication date 1975
Place of publication The University of Queensland
Total pages 74
Language eng
Subjects 1503 Business and Management
Formatted abstract
Eysenck and others have shown that the biological bases of Extraversion and Neuroticism contribute important theoretical concepts to our understanding of the behaviour of different personality types in organizations.

Phase I of this study confirmed the hypothesis that salesmen employed by an Australian manufacturing company would be significantly more extraverted than other occupational groups and credit control employees would be significantly less extraverted. Female employees also showed significantly higher neuroticism scores.

Phase II of this study failed to support the expectation that salesmen whose performance was rated more highly by branch and general sales managers would tend to be more highly extraverted and more stable. Younger, Shorter serving salesmen tended to be rated higher by sales managers in terms of performance ratings.

While salesmen and clerks have tended to fall into generally accepted typologies of extraverts and introverts, the influence of newer job and work team design criteria may allow the melding of a wider variety of personality types into the salesman and clerk's work teams than the traditional design criteria. There also appears sufficient evidence to raise doubts about the use of the Eysenck Personality Inventory (E.P.I.) as an instrument for selection and prediction of performance.

Document type: Research Report
Collection: MBA reports
Citation counts: Google Scholar Search Google Scholar
Created: Mon, 10 Jan 2011, 09:05:33 EST by Ning Jing on behalf of The University of Queensland Library