Work sampling observations of community pharmacists: A review
Emmerton L, and Jefferson K. (1996) Work sampling observations of community pharmacists: A review. The International Journal of Pharmacy Practice, 42: 75-78.
Review of research - research literature review (NOT book review
Volume number
4
Issue number
2
ISSN
0961-7671; 2042-7174
Start page
75
End page
78
Total pages
4
Place of publication
West Sussex , United Kingdom
Publisher
John Wiley & Sons
Language
eng
Abstract
Activities undertaken by community pharmacists may be monitored in individual pharmacies to analyse the division of labour before and after changes in work practices, and for general insight into the current roles of pharmacists. Studies based in community pharmacies have used work sampling techniques, with activities recorded by observers at defined intervals. Sampling methods and the selection of observation periods have varied between studies, with activities recorded at one- to- five-minute intervals or at random. Differing classifications of activities also limit the comparison of findings. There exists a need for further research in this area to address sampling issues and limitations imposed by observers in pharmacies and to provide data relevant to present day practice. Self-reporting of activities using electronic bar code readers and reminders may be feasible for data collection from multiple-pharmacist pharmacies or larger samples of pharmacies.