During the acquisition of a project for an organisation the channel for communication of the project goals is the interface between the general management of the organisation and the project management team. The communication of the project goals and objectives to the project management team can assist in the identification of project risks and constraints that may impede the achievement of those goals.
Research has identified that effective communication and relationship building skills in the project environment can significantly impact on the construction time performance of projects. Initiatives to identify strategies for dealing with the uncertainty of the project environment will assist project management to effectively communicate with general management. Analysis of the causes of project success or failure provides a basis for identifying the importance of the effectiveness of communications and relationships between project management and general management. Dysfunctional relationships lead to conflict, and as a consequence increase the risk of project failure. The improvement of communications and the mutual recognition of project goals can improve the prospect of overall project success for all stakeholders in the project.
A perception exists that the general management of an organisation and project management of a project are two different management techniques. With the broadening of concept of project management and the flattening of general management structures in organisations their differences have become less polarised. In order to effectively manage projects in the future, project managers shall need to develop the skills in the broadening of applications, concepts and methods of project management. Project managers need to continue a professional and structured approach to management and incrementally consider the wider environments of their management horizons. Project management's appreciation of the wider project environment and the external and internal environments of an organisation will mean a more effective relationship with general management..