The effect of organisational culture on use of groupware : a model and empirical tests

Harder, Andrew. (1999). The effect of organisational culture on use of groupware : a model and empirical tests Master's Thesis, School of Business, The University of Queensland.

       
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Author Harder, Andrew.
Thesis Title The effect of organisational culture on use of groupware : a model and empirical tests
School, Centre or Institute School of Business
Institution The University of Queensland
Publication date 1999
Thesis type Master's Thesis
Total pages 64
Language eng
Subjects 14 Economics
Formatted abstract Despite the explicit intention of designers and implementers, users of groupware systems do not necessarily use the system to collaborate. Instead, some researchers have found that users employ groupware primarily as a device to increase their personal productivity. Building on previous theories, this study presents a model that uses organisational culture to predict whether a user will employ groupware as a collaborative device, or as a personal device. Survey- and interview-based tests found moderate support for the model. Specifically, an organisational culture that encourages collaboration increases use of groupware as a collaborative device. Mixed support was found for the other two propositions; namely that an organisational culture that encourages competition increase use of groupware as a personal device and that a competitive culture will inhibit collaborative use of groupware. The study concludes by offering recommendations to researchers and practitioners.

 
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