Adoption of information technology in government

Ignacio, Redencion M. (1999). Adoption of information technology in government Honours Thesis, Dept. of Commerce, University of Queensland.

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Author Ignacio, Redencion M.
Thesis Title Adoption of information technology in government
School, Centre or Institute Dept. of Commerce
Institution University of Queensland
Publication date 1999
Thesis type Honours Thesis
Total pages 114
Language eng
Subjects 15 Commerce, Management, Tourism and Services
Formatted abstract
Information technology (IT) is a major innovation in the operations of the Philippine national government. It plays an increasingly pivotal role in shaping and influencing the delivery of government services. Hence, effective IT adoption and diffusion in public sector organisations has become an important concern. An understanding of the factors affecting IT adoption could lead to the development of better strategies for introducing IT and maximising its use.

This study surveyed national government agencies in the Philippines to determine the factors that facilitate IT adoption and implementation. Built on innovation diffusion and IT implementation studies, a model of organisational-level adoption was developed and tested. The model identified seven variables that could potentially influence IT adoption in the government. Six of these research variables were operationalised using appropriate quantitative measures and multi-item indicators adapted from instruments that have been validated in previous empirical studies. The operational measure for the last variable - information intensity - was specifically developed for this study.

The multi-item measures were evaluated and refined using item analysis and factor analysis. Multiple regression analyses were then conducted, to test the research propositions. The results suggest that agencies most receptive to information technology are larger, more open, more information-intensive, and are headed by executives with positive attitudes towards IT.

Document type: Thesis
Collection: UQ Theses (non-RHD) - UQ staff and students only
Citation counts: Google Scholar Search Google Scholar
Created: Tue, 26 Oct 2010, 16:22:17 EST by Muhammad Noman Ali on behalf of The University of Queensland Library