Diversity and performance ratings

Ang, Helen Beng Guat. (2000). Diversity and performance ratings Honours Thesis, Graduate School of Management, The University of Queensland.

       
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Author Ang, Helen Beng Guat.
Thesis Title Diversity and performance ratings
School, Centre or Institute Graduate School of Management
Institution The University of Queensland
Publication date 2000
Thesis type Honours Thesis
Total pages 84
Language eng
Subjects 1503 Business and Management
Formatted abstract The increasing reliance of organisations on teamwork among today's diverse workforce highlights the importance of understanding the implications of diversity for work team functioning and effectiveness. Diversity may lead to a variety of different consequences for teams. If managed well, teams will assert in their performances and organisations can reap the benefits of creating an environment that enables all employees to work optimally together to achieve organisational goals. If mismanaged, organisations may suffer losses such as productivity, morale and even staff.

This study explores two diversity factors, diversity of religion (value) and education, and their relations with performance ratings by supervisors and team members. The participants were cadets from the 37th cohort of the Singapore Artillery and their instructors. Participants were asked to rate performance on six clusters of performance and they were: innovation, problem-solving, conflict management, commitment, cohesiveness and overall performance.

Results found that instructors' ratings on team performance were affected by the diversity of the group, in particular diversity in religion (value). As for the degree of agreement among their ratings on team performance, educational diversity was the one showing significant relations. However, in the cadets' set of ratings, no relationships were found in either areas. In another words, cadets rating their own team performance and the agreement between their ratings were not influenced by the existence of diversity within the group.

 
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Created: Fri, 15 Oct 2010, 11:13:41 EST by Muhammad Noman Ali on behalf of The University of Queensland Library