An investigation into creative and innovative organisational cultures and firm performance

Hogan, Suellen Jill. (2003). An investigation into creative and innovative organisational cultures and firm performance Honours Thesis, School of Business, The University of Queensland.

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Author Hogan, Suellen Jill.
Thesis Title An investigation into creative and innovative organisational cultures and firm performance
School, Centre or Institute School of Business
Institution The University of Queensland
Publication date 2003
Thesis type Honours Thesis
Total pages 121
Language eng
Subjects 1503 Business and Management
Formatted abstract
An organisation's culture develops over time from a set of core managerial values that define the ways in which a firm conducts business. Increased competition has highlighted the importance of an organisational culture that facilitates adaptation to changing conditions within the business environment. Changes within the business environment require new and creative ways of organising and managing firms. An organisational culture that supports creativity and influences the adoption of innovative practices, products and services improves an organisation's ability to remain competitive. Most previous research on creative and innovative organisational cultures has focused on manufacturing and high technology industries. Few studies have investigated such a culture within the specialised context of professional services firms. The aim of this thesis is to provide empirical evidence of the link between a creative and innovative organisational culture and organisational performance. A multilayer model of organisational culture is developed and tested in order to determine these relationships. Semi-structured in-depth interviews were conducted to develop and refine a measurement instrument appropriate to the context of the legal profession. Questionnaire data were collected from one hundred principals of law firms within Queensland in order to test the twelve research hypotheses. Support is found for eight hypothesised relationships. Results indicate a significant and positive relationship between an organisational culture supporting creative and innovative behaviours and organisational performance. Norms for creativity and innovation, artifacts indicating existence of creativity and innovation, and creative and innovative behaviours mediate the relationship between shared basic values supporting creativity and innovation and organisational performance. These findings have implications for both theory and practice, and provide a basis for future research into the links between organisational culture and firm performance.

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Created: Fri, 15 Oct 2010, 10:47:47 EST by Muhammad Noman Ali on behalf of The University of Queensland Library