A lodging internship competency model: Enhancing educational outcomes through work integrated learning

Solnet, D., Kralj, A., Kay, C. and DeVeau, L. (2009) A lodging internship competency model: Enhancing educational outcomes through work integrated learning. Journal of Hospitality and Tourism Education, 21 4: 16-24.

Author Solnet, D.
Kralj, A.
Kay, C.
DeVeau, L.
Title A lodging internship competency model: Enhancing educational outcomes through work integrated learning
Journal name Journal of Hospitality and Tourism Education   Check publisher's open access policy
ISSN 1096-3758
Publication date 2009
Year available 2009
Sub-type Article (original research)
Volume 21
Issue 4
Start page 16
End page 24
Total pages 9
Editor Misty Johanson
Sandra Watson
Hanqin Qui Zhang
Place of publication Virginia, U.S.A.
Publisher ICHRIE
Collection year 2010
Language eng
Subject C1
900399 Tourism not elsewhere classified
150699 Tourism not elsewhere classified
Abstract This paper examines current views of lodging industry executives as to competencies required of student interns and introduces a model for the development of these competencies through the 'work integrated learning' internship process. The purpose of this study is to gain insight into the intern competencies that are currently considered most necessary by the lodging industry - an area that is under-researched in the lodging internship literature - so as to progress understanding of how lodging management education programs, particularly internships, can improve educational outcomes for all stakeholders to the process - educators, industry and students. The paper first offers an introduction and background on work integrated learning, internships and lodging competencies, before presenting the results of a preliminary survey into lodging executive's views of desired intern competency levels, pre- and post-internships, across 18 core essential competencies (CECs). The results of this preliminary survey indicate that leadership and interpersonal skills are the intern competencies most required by industry and that interns should even display some level of competence in these skills prior to commencing the internship. The Lodging Internship Competency Model proposed is an introductory model designed to highlight potential relationships between key variables in the competency development process of the lodging internship.
Keyword competencies
internships
prerequisites
work integrated learning
Q-Index Code C1
Q-Index Status Confirmed Code

Document type: Journal Article
Sub-type: Article (original research)
Collections: 2010 Higher Education Research Data Collection
UQ Business School Publications
 
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Created: Thu, 08 Apr 2010, 10:04:05 EST by Claire Shuter on behalf of School of Tourism