Workplace territorial behaviors: A conceptual model of the impact of employees' territorial behaviors on conflict and outcomes in diverse teams

Ayoko, O. B., Ashkanasy, N. M. and Jehn, K. A. (2009). Workplace territorial behaviors: A conceptual model of the impact of employees' territorial behaviors on conflict and outcomes in diverse teams. In: 22nd Annual IACM Conference. 22nd Annual International Association of Conflict Management Conference, Kyoto, Japan, (1-29). 15-19 June, 2009.


Author Ayoko, O. B.
Ashkanasy, N. M.
Jehn, K. A.
Title of paper Workplace territorial behaviors: A conceptual model of the impact of employees' territorial behaviors on conflict and outcomes in diverse teams
Conference name 22nd Annual International Association of Conflict Management Conference
Conference location Kyoto, Japan
Conference dates 15-19 June, 2009
Proceedings title 22nd Annual IACM Conference
Place of Publication SSRN eLibrary
Publisher Social Science Research Network (SSRN)
Publication Year 2009
Year available 2009
Sub-type Fully published paper
Start page 1
End page 29
Total pages 29
Collection year 2010
Language eng
Abstract/Summary Workplace territoriality, while a subject of on-going inquiry in environmental psychology, has been relatively ignored in conflict research. For example, we know that contemporary organizations spend millions redesigning workspaces, and incur more millions in damage as a result of the need to manage conflict, negative emotions, and counterproductive behaviors caused by workplace territoriality. This issue can be especially acute in an open-plan office (e.g., no physical barriers such as walls or doors to create a transparent fluid space), especially when the workforce is diverse. We address this issue in a conceptual model of the impact of office design on conflict and its effects on outcomes in diverse teams over time. Specifically, our model depicts features of the office space (e.g., layout, noise) as leading to employees’ territorial behaviors, conflict, and outcomes. We also propose that these effects can be ameliorated by specific moderators such as conflict training that is especially focused on managing territorial behaviors. Implications for theory, research and practice discussed.
Subjects E1
150311 Organisational Behaviour
910402 Management
Q-Index Code E1
Q-Index Status Confirmed Code
Additional Notes Conference papers published on Social Science Research Network SSRN eLibrary.

 
Versions
Version Filter Type
Citation counts: Google Scholar Search Google Scholar
Created: Fri, 19 Mar 2010, 14:47:29 EST by Karen Morgan on behalf of UQ Business School