Reducing control selection errors associated with underground bolting equipment

Burgess-Limerick, Robin, Krupenia, Veronica, Zupanc, Christine, Wallis, Guy and Steiner, Lisa (2010) Reducing control selection errors associated with underground bolting equipment. Applied Ergonomics, 41 4: 549-555. doi:10.1016/j.apergo.2009.11.008

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Author Burgess-Limerick, Robin
Krupenia, Veronica
Zupanc, Christine
Wallis, Guy
Steiner, Lisa
Title Reducing control selection errors associated with underground bolting equipment
Journal name Applied Ergonomics   Check publisher's open access policy
ISSN 0003-6870
Publication date 2010-07
Year available 2009
Sub-type Article (original research)
DOI 10.1016/j.apergo.2009.11.008
Open Access Status
Volume 41
Issue 4
Start page 549
End page 555
Total pages 7
Editor K. C. Parsons
K. C. Parsons
Place of publication Guildford, U.K.
Publisher Elsevier
Collection year 2011
Language eng
Subject 110603 Motor Control
111705 Environmental and Occupational Health and Safety
920409 Injury Control
940505 Workplace Safety
Formatted abstract
In this paper, we consider the use of human error identification (HEI) techniques as a possible alternative to observation studies for product evaluation. The HEI techniques used were Task Analysis for Error Identification (TAFEI) and Predictive Human Error Analysis (PHEA). The comparison was undertaken in connection with the prediction of errors in the use of a ticket vending machine. Two main findings emerged from the study. First, predictions derived from the HEI techniques compared favourably with errors observed in actual machine use. Second, the HEI techniques took far less time than direct observation to reach comparable levels of performance. Such rates suggest that these techniques can be usefully applied to the study of consumer products.

Selecting the incorrect control during the operation of underground bolting and drilling equipment causes serious injuries. Shape coding and the layout of dual control banks are two aspects of control design which require further examination. The aims of this research were: (i) to determine whether arbitrary shape coding was effective in reducing selection error rates in a virtual analogy of roof-bolting; and (ii) to determine whether any advantages exist for mirror or place layouts for dual control situations in this situation. Two experiments were conducted to address these questions. No benefits of arbitrary shape coding were evident while control location remained constant. When control location was altered, shape coding did provide a significant reduction in selection error rate. No differences between mirror or place arrangements were detected and this question remains open.
© 2009 Elsevier Ltd. All rights reserved.
Keyword Equipment design
Shape coding
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ
Additional Notes Available online 16 December 2009.

Document type: Journal Article
Sub-type: Article (original research)
Collections: 2010 Higher Education Research Data Collection
School of Human Movement and Nutrition Sciences Publications
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Citation counts: TR Web of Science Citation Count  Cited 3 times in Thomson Reuters Web of Science Article | Citations
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Created: Mon, 21 Dec 2009, 11:41:57 EST by Deborah Noon on behalf of School of Human Movement and Nutrition Sciences