E-business and trains: Evaluating e-business in a railway environment

Tetther, C. and Ferreira, L. (2005). E-business and trains: Evaluating e-business in a railway environment. In: Proceedings of the 26th Conference of Australian Institutes of Transport Research (CAITR). 26th Conference of Australian Institutes of Transport Research (CAITR 2004), Melbourne, Australia, (). 8-10 December, 2004.


Author Tetther, C.
Ferreira, L.
Title of paper E-business and trains: Evaluating e-business in a railway environment
Conference name 26th Conference of Australian Institutes of Transport Research (CAITR 2004)
Conference location Melbourne, Australia
Conference dates 8-10 December, 2004
Proceedings title Proceedings of the 26th Conference of Australian Institutes of Transport Research (CAITR)
Place of Publication Melbourne, Australia
Publisher Monash University
Publication Year 2005
Sub-type Fully published paper
Total pages not found
Language eng
Abstract/Summary Managers, in today’s companies, rely increasingly on the use of intelligent information systems to obtain insights and analysis which aid in their decision making process. Based upon a review of the current literature and a series of interviews held with major transportation customers, this paper discusses the development of an application that is aimed to aid decision makers in the assessment and evaluation of the wide variety of complex interacting variables involved in the evaluation of e-business investments within the railway industry. The model defines that to complete a holistic assessment of any e-business implementation it is necessary to carry out a holistic assessment that includes both internal and external aspects of the organisation, as well as the technical architectural aspects. A preliminary fuzzy evaluation combined with analytical hierarchy process and linguistic scaling is used to give an assessment of the current state of eMaturity within the organisation, the state of the external environment and the proposed core functions of the system being implemented. This determines the selection of the critical attributes which will impact the potential value and risk of the investment to the organisation. These attributes are then assessed using a technique of fuzzy evaluation to determine the “real worth” current value to the organisation.
Subjects 1205 Urban and Regional Planning
120501 Community Planning
120507 Urban Analysis and Development
120506 Transport Planning
Keyword E-business
Railway industry
Transportation customers
Holistic assessment
Linguistic scaling
Value and risk assessment
Q-Index Code E1

 
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Created: Fri, 27 Nov 2009, 11:20:58 EST by Margaret Pereira on behalf of Faculty Of Engineering, Architecture & Info Tech