Closing the gap – using Cisco Unified Meeting Place technology to revolutionize communication and collaboration in organisations

Scott, Meryn and Hepburn, Meredith (2009). Closing the gap – using Cisco Unified Meeting Place technology to revolutionize communication and collaboration in organisations. In: Positioning the Profession: the Tenth International Congress on Medical Librarianship, Brisbane, Australia, (1-8). August 31- September 4, 2009.

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Author Scott, Meryn
Hepburn, Meredith
Title of paper Closing the gap – using Cisco Unified Meeting Place technology to revolutionize communication and collaboration in organisations
Conference name Positioning the Profession: the Tenth International Congress on Medical Librarianship
Conference location Brisbane, Australia
Conference dates August 31- September 4, 2009
Publication Year 2009
Sub-type Fully published paper
Start page 1
End page 8
Abstract/Summary As a large geographically dispersed scientific research organisation, CSIRO has a strong culture of working with virtual teams and constantly needs to improve and reinvent collaboration technologies. To build on its existing audio & video conferencing capabilities, CSIRO initiated a project to deploy Cisco Unified MeetingPlace and integrate its Web Collaboration features into the existing video-conferencing infrastructure. The Library Information Specialists were offered the opportunity to assist in providing training in Cisco Unified MeetingPlace to the organization’s staff. What commenced as a project to enhance communications technologies resulted in a host of extended functionality and benefits for the library community. These were to collaborate and engage more closely with the IT community, and other functional areas within the organization. It also included the benefit of extending the reach of library services to improve service to staff at more remote locations. The training sessions, follow-up and feedback enhanced the effectiveness of the product, improved the training process and encouraged exchange and self-discovery of many of the advanced features of Cisco Unified MeetingPlace by clients.
Subjects 0807 Library and Information Studies
Keyword Cisco
IT Collaboration
Q-Index Code E1
Q-Index Status Provisional Code
Institutional Status Unknown

 
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Created: Mon, 17 Aug 2009, 10:11:19 EST by Mrs Jill Maalsen on behalf of The University of Queensland Library