Public health 2.0: collaborative partnerships for integrating social technologies into the practice community

Blumenthal, Jane, Mayman, Gillian and Allee, Nancy (2009). Public health 2.0: collaborative partnerships for integrating social technologies into the practice community. In: Positioning the Profession: the Tenth International Congress on Medical Librarianship, Brisbane, Australia, (1-11). August 31-September 4, 2009.

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Author Blumenthal, Jane
Mayman, Gillian
Allee, Nancy
Title of paper Public health 2.0: collaborative partnerships for integrating social technologies into the practice community
Conference name Positioning the Profession: the Tenth International Congress on Medical Librarianship
Conference location Brisbane, Australia
Conference dates August 31-September 4, 2009
Publication Year 2009
Sub-type Fully published paper
Start page 1
End page 11
Formatted Abstract/Summary Objective:
This project describes a collaborative effort between a health sciences library and two public health departments:
1) to develop best practices for integrating Web 2.0 technologies into the work of the organizations and
2) to improve the communication and information sharing within the department and between partner organizations and the populations they serve.

Methods:
Case study. Web 2.0 technologies offer many features to support the work of public health in collaborative partnerships, communication programs, and community engagement and health improvement. This project included four major components: assessment; training; collaboration and integration; and communication. A needs assessment was conducted to identify the ways in which Web 2.0 technologies could increase the efficiency and effectiveness of each department’s communication and information sharing. A series of workshops were provided to train staff in skills and strategic uses of Web 2.0 technologies. A wiki-based web site was created for sharing information about specific social technologies and their multiple uses for public health departments. Onsite collaboration with administrators, staff, committees, and the departments as a whole led to the integration of selected technologies into their work.

Results:
Evaluation methods to determine the success of the project are shared, focusing on pre- and post-training surveys, usability testing of social technology applications, task-specific assessments, focus groups, peer evaluations, and usage statistics. Conclusions: Insights gained from the experience will be beneficial to colleagues working with the practice community and other constituencies in the integration of social technologies into organizations to support community engagement and health improvement initiatives.
Subjects 0807 Library and Information Studies
Keyword Web 2.0 Technologies
Q-Index Code E1
Q-Index Status Provisional Code
Institutional Status Unknown

 
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Created: Thu, 13 Aug 2009, 15:30:58 EST by Majella Pugh on behalf of The University of Queensland Library