The Personal Librarian program at the Yale Medical Library: reaching out to medical [center] students

Glover, Jan G. and Spak, Judy M. (2009). The Personal Librarian program at the Yale Medical Library: reaching out to medical [center] students. In: Positioning the Profession: the Tenth International Congress on Medical Librarianship, Brisbane, Australia, (6). August 31-September 4, 2009.

Attached Files (Some files may be inaccessible until you login with your UQ eSpace credentials)
Name Description MIMEType Size Downloads
Thursday_GloverPPT.pdf PowerPoint application/pdf 1.99MB 133
n5_2_Thurs_glover_68.pdf Full paper application/pdf 136.25KB 161

Author Glover, Jan G.
Spak, Judy M.
Title of paper The Personal Librarian program at the Yale Medical Library: reaching out to medical [center] students
Conference name Positioning the Profession: the Tenth International Congress on Medical Librarianship
Conference location Brisbane, Australia
Conference dates August 31-September 4, 2009
Publication Year 2009
Sub-type Fully published paper
Open Access Status
Issue 1
Start page 6
Formatted Abstract/Summary
Objective
Evaluate the effectiveness of our Personal Librarian program – an outreach initiative to re-establish personal contact with medical students at a time when visiting the library’s physical space for information is not necessary.

Methods
The Cushing/Whitney Medical Library has offered a “Personal Librarian’” program to medical students since 1996. As students matriculate, they are matched to a professional librarian, a relationship that lasts until graduation. Personal Librarians offer individualized assistance for almost anything – from library policies/procedures to thesis research. A short survey, including yes/no, likert scale, and open-ended questions, was used as the instrument to gather data. The goals of the survey were to evaluate student satisfaction with the program and to ascertain how we could improve it. An invitation to participate was emailed to all School of Medicine students.

Results
The survey revealed that 99% of the students who utilize the expertise of their personal librarians are extremely satisfied, moderately satisfied, or satisfied, that 95% of the students could identify their Personal Librarian and that 94% felt that the amount of Personal Librarian communication was just right. Librarians report that the program requires minimal effort on their part and the return on investment of time and resources has been immeasurable.

Conclusion
We’ve expanded this program to all Medical Center student groups. The program now serves as a model at the Yale University Library and has been adopted by our colleagues for the Yale College undergraduate Class of 2012.
Subjects 0807 Library and Information Studies
Keyword Cushing/Whitney Medical Library
Q-Index Code E1
Q-Index Status Provisional Code
Institutional Status Unknown

 
Versions
Version Filter Type
Citation counts: Google Scholar Search Google Scholar
Created: Thu, 13 Aug 2009, 13:26:16 EST by Majella Pugh on behalf of The University of Queensland Library