Show and tell: Accessing and communicating implicit knowledge through artefacts

Akama, Yoko, Cooper, Roslyn, Vaughan, Laurene, Viller, Stephen, Simpson, Matthew and Yuille , Jeremy (2007) Show and tell: Accessing and communicating implicit knowledge through artefacts. Artifact, 1 3: 172-181. doi:10.1080/17493460701800207

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Author Akama, Yoko
Cooper, Roslyn
Vaughan, Laurene
Viller, Stephen
Simpson, Matthew
Yuille , Jeremy
Title Show and tell: Accessing and communicating implicit knowledge through artefacts
Journal name Artifact   Check publisher's open access policy
ISSN 1749-3463
1749-3471
Publication date 2007
Year available 2007
Sub-type Article (original research)
DOI 10.1080/17493460701800207
Volume 1
Issue 3
Start page 172
End page 181
Total pages 10
Editor Charlie Breindahl
Erik Stolterman
Place of publication London, U.K.
Publisher Routledge
Language eng
Subject 120304 Digital and Interaction Design
Abstract This paper contributes to the current discourse on the role of artefacts in facilitating and triggering interaction among people. The discussion will focus on artefacts used as part of an interview method developed in order to discover knowledge that was observed but absent from both project reports and other documentation within multidisciplinary collaborative research projects, located within the field of Interaction Design. Using artefacts in an interview context enabled participants to reveal insights that were, in turn, participatory and human-centred. Thus the method was effective and appropriate in illuminating knowledge situated in interaction. This ethnomethodological tool enabled participants to reflexively externalize their understanding of the complex interactions that occur within projects, encouraging participation, interaction, visualization, reflection and communication through the use of tools aimed at capturing and illuminating the lived experiences of human engagement. These interviews were conducted with a selection of participants, chosen because they were researchers, working together within a cooperative research centre.
Keyword Design methodology
Ethnomethodology
Interaction design
Playful triggers
Q-Index Code C1

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
School of Information Technology and Electrical Engineering Publications
 
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Created: Thu, 02 Apr 2009, 16:11:13 EST by Mary-Anne Marrington on behalf of Faculty Of Engineering, Architecture & Info Tech