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Competitive advantage from mandatory investments: An empirical study of Australian firms

Krell, K. and Matook, S. (2009-02-20) Competitive advantage from mandatory investments: An empirical study of Australian firms. The Journal of Strategic Information Systems, 18 1: 31-45.

Document type: Journal Article
Collections: 2010 Higher Education Research Data Collection   UQ Business School Publications  
 
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Author(s) Krell, K.
Matook, S.
Title Competitive advantage from mandatory investments: An empirical study of Australian firms
Journal name The Journal of Strategic Information Systems
Publication date 2009-02-20
Year available 2009
Volume number 18
Issue number 1
ISSN 0963-8687
Start page 31
End page 45
Total pages 15
Editor(s) Galliers, R. D.
Place of publication Amsterdam Netherlands
Publisher Elsevier BV, North-Holland
Collection year 2010
Language en
Subject C1
150302 Business Information Systems
150311 Organisational Behaviour
910406 Technological and Organisational Innovation
Abstract Mandatory information system (IS) investments occur when government regulations require firms to alter their IS. These investments are additional expenditures added onto the initial expenditures of non-mandatory IS investments. Managers are concerned about associated costs and in an attempt to reduce the expenditures, most firms refrain from formal planning methods when mandatory investments are imposed upon them. Drawing on Henderson’s and Sifonis’ (1988) IS Planning and Investment Model as our theoretical lens, this paper argues that firms should re-consider this practice. It is hypothesised that formal planning methods are beneficial because they enable firms to combine mandatory and non-mandatory investments in such a way that competitive advantage can be achieved. We use a secondary dataset provided by the Australian government to test the hypotheses. Results show that only two out of three investigated formal planning methods are positively associated with competitive advantage. We conclude that in the special case of mandatory investments, formal methods are only beneficial if they incorporate information from the entire firm, rather than information from particular departments only.
Keyword(s) Strategic IS planning
Competitive advantage
IT investments
Regulatory compliance
Business case
Internal contractual arrangement
Post-implementation review
 
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http://dx.doi.org/10.1016/j.jsis.2008.12.001  
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Created: Tue, 24 Feb 2009, 15:12:52 EST by Karen Morgan on behalf of School of Business. Detailed History