Supplier development with benchmarking as part of a comprehensive supplier risk management framework

Matook, Sabine, Lasch, Rainer and Tamaschke, Rick (2009) Supplier development with benchmarking as part of a comprehensive supplier risk management framework. International Journal of Operations and Production Management, 29 3: 241-267. doi:10.1108/01443570910938989

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Author Matook, Sabine
Lasch, Rainer
Tamaschke, Rick
Title Supplier development with benchmarking as part of a comprehensive supplier risk management framework
Journal name International Journal of Operations and Production Management   Check publisher's open access policy
ISSN 0144-3577
Publication date 2009
Year available 2009
Sub-type Article (original research)
DOI 10.1108/01443570910938989
Open Access Status File (Author Post-print)
Volume 29
Issue 3
Start page 241
End page 267
Total pages 27
Editor A. Taylo
M. Taylor
Place of publication Bradford, England
Publisher Emerald Group Publishing
Collection year 2010
Language eng
Subject 150309 Logistics and Supply Chain Management
910402 Management
Formatted abstract
Purpose –
The purpose of the paper is to present and empirically support a theoretically sound, operational, and easy-to-implement supplier risk management framework that focuses on supplier development using a benchmarking approach.

Design/methodology/approach –
The paper develops a five stage framework for supplier risk management, entailing supplier risk identification, assessment of supplier risks, reporting and decision of supplier risks, supplier risk management responses, and supplier risk performance outcomes, that builds on the conceptual approach of Ritchie and Bridley and the approach of the Association of Insurance and Risk Managers (AIRMIC). The operation of the framework is illustrated in a single case study of a UK firm.

Findings –
The paper contributes to research in operations management and particularly in risk management in the specific field of supplier risk management. The study presents details of one of the later stages of the risk framework (i.e. management responses stage) and enhances understanding of how the development of suppliers can be conducted so as to create a viable supplier base.

Research limitations/implications –
As an analytical method, the use of factor analysis generally requires metric scaled data, but ordinal-scaled data were applied to it. Therefore, two-factor solution with non-metric multidimensional scaling was confirmed. In addition, the operation of supplier risk framework is demonstrated within one firm only. Further case studies are therefore needed to strengthen the research findings.

Practical implications –
Managers can use the supplier risk management framework to develop firm-specific risk management programs, and to create management responses that influence and improve their relationships with suppliers. The framework is fully operational, easy to implement; and facilitates proactive supplier risk management, rather than reactive crisis management.

Originality/value –
The study goes beyond the conceptual discussion of supplier risk management, and demonstrates the activities a firm can undertake in response to supplier risk ratings and assessments.
Keyword Benchmarking
Factor analysis
Risk management
Q-Index Code C1
Q-Index Status Confirmed Code
Institutional Status UQ

Document type: Journal Article
Sub-type: Article (original research)
Collections: 2010 Higher Education Research Data Collection
UQ Business School Publications
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Citation counts: TR Web of Science Citation Count  Cited 18 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 42 times in Scopus Article | Citations
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Created: Wed, 11 Feb 2009, 18:37:24 EST by Karen Morgan on behalf of UQ Business School