BI impact: The assimilation of business intelligence into core business process

Elbashir, Mohamed and Williams, Steve (2007) BI impact: The assimilation of business intelligence into core business process. Business Intelligence Journal, 12 4: 45-54.


Author Elbashir, Mohamed
Williams, Steve
Title BI impact: The assimilation of business intelligence into core business process
Journal name Business Intelligence Journal   Check publisher's open access policy
ISSN 1547-2825
1944-9615
Publication date 2007
Year available 2007
Sub-type Article (original research)
Volume 12
Issue 4
Start page 45
End page 54
Total pages 10
Editor J. E. Powell
Place of publication Seattle, WA, U.S.A.
Publisher 101communications
Collection year 2008
Language eng
Subject CX
1503 Business and Management
Abstract Leading proponents of business-driven business intelligence (BI) design and development methods have recognized that the BI payoff is created through improved or reengineered core business processes from BI investments (Williams and Williams 2006) , but until now there has been no rigorous empirical data to validate that perspective. As a result of this void, companies in a wide range of industries have struggled to make the business case for BI and have failed to drive BI use into the core business processes that help create business value. To broaden our understanding of how BI creates business value, two empirical studies were conducted at the University of Melbourne (Elbashir, 2007, Elbashir, Collier and Davern 2007). Among their findings: • The assimilation of business intelligence systems (BIS) into business strategies and activities of organizations delivers business benefits, or BI impact • Improved business process performance, enabled by BIS, can improve organizational performance We call these improvements in business process performance and organizational performance BI impact. In this article we examine the management implications of BI impact on how BI is designed, justified, and managed.
Q-Index Code CX

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
2008 Higher Education Research Data Collection
UQ Business School Publications
 
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Created: Tue, 29 Apr 2008, 14:32:13 EST by Karen Morgan on behalf of UQ Business School