Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated

Ashkanasy, N. M. and Daus, C. S. (2005) Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated. Journal of Organizational Behavior, 26 4: 441-452. doi:10.1002/job.320

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Author Ashkanasy, N. M.
Daus, C. S.
Title Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated
Journal name Journal of Organizational Behavior   Check publisher's open access policy
ISSN 0894-3796
Publication date 2005-06
Sub-type Article (original research)
DOI 10.1002/job.320
Open Access Status File (Author Post-print)
Volume 26
Issue 4
Start page 441
End page 452
Total pages 12
Editor Neal M. Ashkanasy
Kaylene Ascough
Place of publication West Sussex, United Kingdom
Publisher John Wiley & Sons
Collection year 2005
Language eng
Subject 380108 Industrial and Organisational Psychology
720403 Management
1503 Business and Management
Abstract In the first of two articles presenting the case for emotional intelligence in a point/counterpoint exchange, we present a brief summary of research in the field, and rebut arguments against the construct presented in this issue.We identify three streams of research: (1) a four-branch abilities test based on the model of emotional intelligence defined in Mayer and Salovey (1997); (2) self-report instruments based on the Mayer–Salovey model; and (3) commercially available tests that go beyond the Mayer–Salovey definition. In response to the criticisms of the construct, we argue that the protagonists have not distinguished adequately between the streams, and have inappropriately characterized emotional intelligence as a variant of social intelligence. More significantly, two of the critical authors assert incorrectly that emotional intelligence research is driven by a utopian political agenda, rather than scientific interest. We argue, on the contrary, that emotional intelligence research is grounded in recent scientific advances in the study of emotion; specifically regarding the role emotion plays in organizational behavior. We conclude that emotional intelligence is attracting deserved continuing research interest as an individual difference variable in organizational behavior related to the way members perceive, understand, and manage their emotions.
Keyword Emotional intelligence
Q-Index Code C1

Document type: Journal Article
Sub-type: Article (original research)
Collections: Excellence in Research Australia (ERA) - Collection
2006 Higher Education Research Data Collection
UQ Business School Publications
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Citation counts: TR Web of Science Citation Count  Cited 121 times in Thomson Reuters Web of Science Article | Citations
Scopus Citation Count Cited 165 times in Scopus Article | Citations
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Created: Fri, 13 Apr 2007, 11:24:53 EST by Ms Michelle Rodriguez on behalf of UQ Business School