A flexible extended warranty and related optimal strategies

Jack, N. and Murthy, D. N. P. (2007) A flexible extended warranty and related optimal strategies. Journal of The Operational Research Society, 58 12: 1612-1620.


Author Jack, N.
Murthy, D. N. P.
Title A flexible extended warranty and related optimal strategies
Journal name Journal of The Operational Research Society   Check publisher's open access policy
ISSN 0160-5682
Publication date 2007
Year available 2007
Sub-type Article (original research)
DOI 10.1057/palgrave.jors.2602326
Volume 58
Issue 12
Start page 1612
End page 1620
Total pages 9
Editor J. Wilson
T. Williams
Place of publication Basingstoke
Publisher Palgrave Macmillan Ltd
Collection year 2008
Language eng
Subject 230117 Operations Research
720205 Industry costs and structure
C1
Abstract The choice of extended warranties (EWs) currently available to consumers is extremely limited. Their EW purchase decisions have to be made at or very close to the time that they purchase the products and, at this point, they are uncertain about item reliability, future operating costs, and usage time before replacement. In this paper, we discuss an EW that offers more flexibility and we investigate optimal pricing strategies for the EW provider and optimal maintenance and replacement strategies for the consumer.
Keyword Management
Operations Research & Management Science
warranty
maintenance and replacement strategies
stochastic models
game theory
Policy
Q-Index Code C1
Q-Index Status Confirmed Code

 
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Created: Mon, 18 Feb 2008, 15:41:35 EST