Out of Focus and Into the Frame: Information Skills Benchmarking at the University of Queensland Library

Turnbull, D. A., Frost, D. A. and Croud, J. A. (2000). Out of Focus and Into the Frame: Information Skills Benchmarking at the University of Queensland Library. In: K. Appleton, C. MacPherson and D. Orr, Lifelong Learning Conference: Papers from the inaugural international Lifelong Learning Conference. International Conference on Lifelong Learning: Development of Generic Skills in Higher Education, Yeppoon, Queensland, (222-227). 17th - 19th July, 2000.

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Author Turnbull, D. A.
Frost, D. A.
Croud, J. A.
Title of paper Out of Focus and Into the Frame: Information Skills Benchmarking at the University of Queensland Library
Conference name International Conference on Lifelong Learning: Development of Generic Skills in Higher Education
Conference location Yeppoon, Queensland
Conference dates 17th - 19th July, 2000
Proceedings title Lifelong Learning Conference: Papers from the inaugural international Lifelong Learning Conference
Place of Publication Central Queensland University, Rockhampton
Publisher Lifelong Learning Conference Committee
Publication Year 2000
Sub-type Fully published paper
ISBN 1876674067
Editor K. Appleton
C. MacPherson
D. Orr
Start page 222
End page 227
Total pages 6
Collection year 2000
Language eng
Abstract/Summary This paper describes the University of Queensland Library's 1999 Information Skills benchmarking project. Particular reference is made to focus group methodology and findings. Customer based criteria for the design, and redesign, of Information Skills Programs in academic libraries are discussed.
Subjects 400201 Librarianship
E1
330000 Education
740300 Higher Education
Keyword Lifelong learning
Information skills
Information literacy
Benchmarking
University of Queensland Library
References Glitz, B. (1997). The focus group technique in library research: an introduction. Bulletin of the Medical Library Association, 85(4), 385-390. Howell, W.S. (1982). The empathic communicator. Belmont, CA:Wadsworth Pub. Co. Massey-Burzio, V. (1998). From the other side of the reference desk: a focus group study. Journal of Academic Librarianship, 24(3), 208-215. Morrison, H. (1997). Information literacy skills: An exploratory focus group study of student perceptions. Research Strategies, 15(1), 4-17. Valentine, B. (1993). Undergraduate research behavior: using focus groups to generate theory. Journal of Academic Librarianship, 19, 300-304. Widdows, R., Hensler, T.A. & Wyncott, M.H. (1991). The focus group interview: a method for assessing users' evaluation of library service. College and Research Libraries, 52(July), 352-359.
Q-Index Code E1

Document type: Conference Paper
Collection: University of Queensland Library Staff Publications and Presentations
 
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Created: Tue, 17 Feb 2004, 10:00:00 EST