Understanding effective teams in healthcare environments

Mickan, Sharon. (2002). Understanding effective teams in healthcare environments PhD Thesis, School of Health and Rehabilitation Sciences, The University of Queensland.

       
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Author Mickan, Sharon.
Thesis Title Understanding effective teams in healthcare environments
School, Centre or Institute School of Health and Rehabilitation Sciences
Institution The University of Queensland
Publication date 2002
Thesis type PhD Thesis
Supervisor Rodger, Sylvia
Elkins, John
Total pages 351
Collection year 2002
Language eng
Subjects L
321024 Rehabilitation and Therapy - Occupational and Physical
730303 Occupational, speech and physiotherapy
Formatted abstract

To better understand effective teams in healthcare environments, this study has two aims. Initially, there was a desire to explore teamwork within healthcare environments, from the perspectives of healthcare practitioners. To achieve this, a constructivist epistemology was chosen to value the insights and shared perspectives about teamwork from a range of healthcare practitioners who had extensive experience working in healthcare teams. Individuals were facilitated to critically review their own experiences of teamwork, as a precursor to identifying and understanding shared perceptions of teamwork across all participants.

Using this collective knowledge and understanding of teamwork, this study also aimed to build a theoretical model that had functional utility for individuals and teams within healthcare organisations. Rich descriptions of individual experiences of teamwork provided a basis for inductively building a theoretical model of teamwork, using philosophically consistent methodological choices. An interpretive framework was designed to logically describe four sequential, yet overlapping iterations of data collection, analysis, reflection and interpretation.

This interactive spiral of inductive theory building generated a dynamic theoretical model, which encompassed six key characteristics of effective teams, that were both conceptually linked to each other and able to distinguish effective from ineffective teams. The functional utility of the emergent Healthy Teams Model remains philosophically consistent with its constructivist origins. There is a clear acknowledgement that team members are best positioned to evaluate their own team using both the Healthy Teams Model and a purpose designed complementary guide for reflective analysis and change. Together, they incorporate a reflexive process to facilitate individual reflection of current team performance, as a precursor to determining the need for intervention to enhance teamwork.

Ultimately this model has the potential to improve practice and individual understanding of teamwork for current and future healthcare professionals. As it does so, it will be receptive to further research that will continue to clarify and deepen the shared perspectives of effective teamwork in healthcare organisations.

Keyword Health care teams
Organizational behavior -- Evaluation

Document type: Thesis
Collection: UQ Theses (RHD) - UQ staff and students only
 
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Created: Fri, 24 Aug 2007, 18:00:11 EST