Tourist railways: A staffing dilemma

Slaughter, L. and Slater, K. (2005). Tourist railways: A staffing dilemma. In: P. Tremblay and A. Boyle, CAUTHE 2005: Sharing Tourism Knowledge. CAUTHE 2005: Sharing Tourism Knowledge, Alice Springs, Australia, (). 1-5 February 2005.


Author Slaughter, L.
Slater, K.
Title of paper Tourist railways: A staffing dilemma
Conference name CAUTHE 2005: Sharing Tourism Knowledge
Conference location Alice Springs, Australia
Conference dates 1-5 February 2005
Proceedings title CAUTHE 2005: Sharing Tourism Knowledge
Place of Publication Darwin, NT, Australia
Publisher Charles Darwin University
Publication Year 2005
Sub-type Fully published paper
ISBN 1-876248-97-1
Editor P. Tremblay
A. Boyle
Volume 1
Total pages 'not found'
Collection year 2005
Language eng
Abstract/Summary The number of tourist railways and museums is increasing throughout the world. With many of these attractions staffed largely by volunteers it is becoming increasingly important to understand how to attract, train and retain these volunteers. This exploratory study seeks to establish what motivates people to volunteer at tourist railways. Analysis of in depth interviews with fifteen volunteers at three tourist railways within a 250 kilometre radius of Brisbane, Australia, indicated that often motivation to volunteer goes beyond the altruistic and egoistic motives that are frequently cited in the literature. This study found that many volunteers at tourist railways are also motivated by feelings of nostalgia. As the population ages and fewer people have had contact with the railways of yesteryear, a new challenge arises for organisations, to find an alternative stimulus to attract volunteers to tourist railways and museums.
Subjects E1
350000 Commerce, Management, Tourism and Services
710000 - Commercial Services and Tourism
Q-Index Code E1
Additional Notes Conference Proceedings (electronic resource - CD-ROM) and full-text articles available for purchase.

 
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Created: Thu, 23 Aug 2007, 21:14:22 EST