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Western, M., Laffan, W., Kubler, M., Pitt, R., Sheedy, G., Yu, L., Mackey, J., Arts, D. and Tighe, M. (2006) 2006 AFP client satisfaction survey: Final report St. Lucia, Qld, Australia: The University of Queensland Social Research Centre 105  
Boreham, P., Western, M., Laffan, W., Kubler, M., Pitt, R., Sheedy, G., Yu, L., Mackey, J., Arts, D. and Tighe, M. (2006) Client Satisfaction Survey 2006. Report to Australian Federal Police St Lucia, QLD, Australia: The University of Queensland Social Research Centre 83