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Bartlett, J. L. (2002). Employees as organisational ambassadors. In: A. Pinnington, 4th Annual RHD Student Colloquium - Abstracts. 2002 Research Student Colloquium, Riverglenn Conference Centre, Indooroopilly, (6-6). 1 June, 2002. 35  
Harrison, John and Bartlett, Jennifer (2002). Key Ethical Decision-Making Points in the Public Relations Process. In: Business Ethics In The Knowledge Economy, Hong Kong Baptist University, Hong Kong, (pdf-1-pdf-16). 2-4 April 2002. 2169 1875