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Ashkanasy, Neal M. and Zerbe, Wilfred J. (2005). A bounded emotionality perspective on interpersonal behavior in organizations. In: Charmine E.J. Härtel, Wilfred J. Zerbe and Neal M. Ashkanasy, Emotions in Organizational Behavior. Conference on Emotions in Organizational Life, Gold Coast, QLD, Australia, (183-188). 3 June 2002. 424   0
Ashkanasy, N. M., Zerbe, W. J. and Hartel, C. E. J. (2005). A bounded emotionality perspective on the individual in the organization. In C.E. J. Hartel, W. J. Zerbe and N. M. Ashkanasy (Ed.), Emotions in Organizational Behavior (pp. 113-115) Mahwah, New Jersey: Lawrence Erlbaum Associates. 299  
Zerbe, Wilfred, Hartel, Charmine E. J. and Ashkanasy, Neal M. (2002). Emotional labor and the design of work. In N. M. Ashkanasy, W. J. Zerbe and C. E.J. Hartel (Ed.), Managing emotions in the workplace (pp. 276-284) Armonk, NY: M.E. Sharpe. 82  
Ashkanasy, N. M., Zerbe, W. J. and Hartel, C. E. J. (2002). Managing emotions in a changing workplace. In N. M. Ashkanasy, W. Zerbe and C. .J. Hartel (Ed.), Managing Emotions in the Workplace (pp. 3-22) Armonk, NY: M.E. Sharpe. 95  
Zerbe, Wilfred J., Ashkanasy, Neal M. and Härtel, Charmine E.J. (2006). Overview: Individual and organizational perspectives on emotion management and display. In Wilfred J. Zerbe, Neal M. Ashkanasy and Charmine E.J. Härtel (Ed.), Individual and organizational perspectives on emotion management and display (pp. xv-xxii) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1016/S1746-9791(06)02015-3 230 1525 0
Ashkanasy, Neal M., Zerbe, Wilfred J. and Hartel, Charmine E. J. (2005). Overview: The effect of affect in organizational settings. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel (Ed.), The effect of affect in organizational settings (pp. xiii-xix) Bingley, United Kingdom: Emerald Group Publishing. doi:10.1016/S1746-9791(05)01113-2 190 1347 0
Hartel, C. E. J., Zerbe, W. J. and Ashkanasy, N. M. (2005). What an emotions perspective of organizational behavior offers. In C. Hartel, W. Zerbe and N. Ashkanasy (Ed.), Emotions in organizational behavior (pp. 359-368) Mahwah, New Jersey: Lawrence Erlbaum Associates. 120   1
Ashkanasy, N. M., Hartel, C. and Zerbe, W. (2002). What are the management tools that come out of this?. In Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E.J. Härtel (Ed.), Managing emotions in the workplace (pp. 285-296) Armonk, NY: M.E. Sharpe. 61