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Schembri, S. (2001). Consumer conceptions of professional service quality: A study of General Practice Medicine. In: G.Lafferty and D. Williams, Third Annual Research Colloquium - Abstracts. Third Annual Research Colloquium, Indooroopilly,Qld, Australia, (20-20). 2 June, 2001. 31  
Schembri, Sharon T. (2005). Consumer understanding of professional service quality : a phenomenographic approach PhD Thesis, School of Business, The University of Queensland. 333 10
Schembri, S. T. (2002). Interpreting consumer understanding of service quality. In: A. Pinnington, 4th Annual RHD Student Colloquium - Abstracts. 2002 Research Student Colloquium, Riverglenn Conference Centre, Indooroopilly, (61-61). 1 June, 2002. 37  
Schembri, Sharon T. (1999). The role of ethical frameworks in medical service encounters : an exploratory study Honours Thesis, Graduate School of Management, The University of Queensland. 88 1