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Frost, D. A. and Manning, M. G. (2001). A LITLO goes a long way: Distributed IT support in the University of Queensland Library. In: Educause 2001: The power of 3. Educause 2001: The power of 3, Gold Coast, Queensland, (). 20-23 May, 2001. 47  
Fitzmaurice, W., Frost, D. A., Manning, M. G. and Rohan, A. (2001). AskIT to Learn. In: Educause in Australasia 2001: The power of 3. Educause:The power of 3, Gold Coast, (). 20-23 May, 2001. 55 24
Schmidt, J. B., Croud, J. A. and Manning, M. G. (2002). From lackey to leader: the evolution of the librarian in the age of the Internet. In Jerzy Kisielnicki (Ed.), Modern Organizations in Virtual Communities (pp. 159-170) Hershey, PA, USA: IRM Press. 79