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Butler, Carly W., Danby, Susan, Emmison, Michael and Thorpe, Karen (2010). Managing medical advice seeking in calls to child health line. In Alison Pilnick, Jon Hindmarsh and Virginia Teas Gill (Ed.), Communication in healthcare settings: Policy participation and new technologies (pp. 31-47) United Kingdom: Wiley-Blackwell. 60 2
Butler, Carly W., Danby, Susan, Emmison, Michael and Thorpe, Karen (2009) Managing medical advice seeking in calls to Child Health Line. Sociology of Health and Illness, 31 6: 817-834. doi:10.1111/j.1467-9566.2009.01179.x 73   5 Cited 6 times in Scopus6 0