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Tetther, C. and Ferreira, L. (2004). A framework for evaluating the costs and benefits of e-business in the railway industry. In: Masoud Mohammadian, IAWTIC 2004. International Conference on Intelligent Agents Web Technologies and Internet Commerce (IAWTIC 2004), Gold Coast, Australia., (). 12-14 July 2004. 123  
Tetther, C. and Ferreira, L. (2005). E-business and trains: Evaluating e-business in a railway environment. In: Proceedings of the 26th Conference of Australian Institutes of Transport Research (CAITR). 26th Conference of Australian Institutes of Transport Research (CAITR 2004), Melbourne, Australia, (). 8-10 December, 2004. 71  
Tetther, C. and Ferreira, L. (2004) Industry surveys: e-business and rail: the customer perspective. Rail Research Industry Report 4, , Rail CRC. 33  
Tetther, C. and Ferreira, L. (2004). The evaluation of E-business related technologies in the railway industry. In: Proceedings of the 27th Australasian Transport Research Forum. 27th Australasian Transport Research Forum, Adelaide, Australia, (). 29 September – 1 October, 2004. 76