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Jack, N. and Murthy, D. N. P. (2007) A flexible extended warranty and related optimal strategies. Journal of The Operational Research Society, 58 12: 1612-1620. doi:10.1057/palgrave.jors.2602326 183   10 Cited 15 times in Scopus15 0
Jack, N. and Murthy, D. N. P. (2002) A new preventive maintenance strategy for items sold under warranty. IMA Journal of Management Mathematics, 13 121-129. doi:10.1093/imaman/13.2.121 49   Cited 5 times in Scopus5 0
Iskandar, B. P., Murthy, D. N. P. and Jack, N. (2005) A new repair-replace strategy for items sold with a two-dimensional warranty. Computers & Operations Research, 32 3: 669-682. doi:10.1016/j.cor.2003.08.011 47   37 Cited 46 times in Scopus46 0
Jack, N, Iskandar, BP and Murthy, DNP (2009) A repair-replace strategy based on usage rate for items sold with a two-dimensional warranty. RELIABILITY ENGINEERING & SYSTEM SAFETY, 94 2: 611-617. doi:10.1016/j.ress.2008.06.019 85   24 Cited 33 times in Scopus33 0
Jack, N and Murthy, DNP (2001) A servicing strategy for items sold under warranty. Journal of The Operational Research Society, 52 11: 1284-1288. doi:10.1057/palgrave.jors.2601223 64   31 0
Jack, N, Murthy, DNP and Iskandar, BP (2003) Comments on "Maintenance policies with two-dimensional warranty". Reliability Engineering & System Safety, 82 1: 105-109. doi:10.1016/S0951-8320(03)00119-4 38   3 Cited 6 times in Scopus6 0
Baik, J., Murthy, D. N. P. and Jack, N. (2006) Erratum: Two-Dimensional Failure Modeling with Minimal Repair which appeared in this journal of April 2004, Volume 51:3 on pages 345–362. Naval Research Logistics, 53 1: 115-116. doi:10.1002/nav.20115 55   7 Cited 2 times in Scopus2 0
Murthy, D.N.P. and Jack, N. (2008). Maintenance outsourcing. In Khairy A.H. Kobbacy and D.N.Prabhakar Murthy (Ed.), Complex System Maintenance Handbook (pp. 373-394) London, England: Springer. 60  
Murthy, D. N. P., Jack, N. and Kumar, U. (2013). Maintenance outsourcing: issues and challenges. In T. Doshi and T. Nakagawa (Ed.), Stochastic reliability and maintenance modeling: essays in honor of Professor Shunji Osaki on his 70th birthday (pp. 41-62) London, United Kingdom: Springer Verlag. doi:10.1007/978-1-4471-4971-2_3 18 4 0
Baik, J., Murthy, D. N. P. and Jack, N. (2004) Two-Dimensional Failure Modeling with Minimal Repair. Naval Research Logistics, 51 3: 345-362. doi:10.1002/nav.10120 51   24 Cited 28 times in Scopus28 0
Iskandar, B. P., Jack, N. and Murthy, D. N. P. (2010). Two new servicing strategies for products sold with one-dimensional warranties. In: Stefanka Chukova, John Haywood and Tadashi Dohi, Proceedings 4th Asia-Pacific International Symposium (APARM2010). Advanced Reliability Modeling IV: Beyond the Traditional Reliability and Maintainability Approaches. 4th Asia-Pacific International Symposium on Advanced Reliability and Maintenance Modeling (APARM 2010), Wellingon, New Zealand, (249-256). 2-4 December. 109 7
Murthy, D. N. P. and Jack, N. (2002). Warranty and Maintenance. In H. Pham (Ed.), Handbook of reliability engineering (pp. 305-316) London: Springer-Verlag. 30  
Murthy, D. N. P. and Jack, N. (2009). Warranty and Maintenance. In Mohamed Ben-Daya, Jezdimir Knezevic, Salih O. Duffuaa, Abdul Raouf and Daoud Ait-Kadi (Ed.), Handbook on Maintenance Management and Engineering (pp. 461-476) London: Springer Verlag. 57  
Jack, N. and Murthy, D.N.P. (2004) Warranty servicing strategies to improve customer satisfaction. I M A Journal of Management, 15 2: 111-124. doi:10.1093/imaman/15.2.111 51   Cited 6 times in Scopus6 0
Yun, W. Y., Murthy, D. N. P. and Jack, N. (2008) Warranty servicing with imperfect repair. International Journal of Production Economics, 111 1: 159-169. doi:10.1016/j.ijpe.2006.12.058 86   24 Cited 34 times in Scopus34 0