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Matthews, Ben and Heinemann, Trine (2012) Analysing conversation: studying design as social action. Design Studies, 33 6: 649-672. doi:10.1016/j.destud.2012.06.008 58   2 Cited 3 times in Scopus3 0
Heinemann, Trine, Landgrebe, Jeanette and Matthews, Ben (2012) Collaborating to restrict: a conversation analytic perspective on design collaboration. CoDesign, 8 4: 200-214. doi:10.1080/15710882.2012.734827 32   2 Cited 3 times in Scopus3 0
Matthews, Ben and Heinemann, Trine (2015). Concessions in audiology. In Fabienne H. C. Chevalier and John Moore (Ed.), Producing and managing restricted activities: avoidance and withholding in institutional interaction (pp. 337-367) Amsterdam, The Netherlands: John Benjamins Publishing Company. 19  
Donovan, Jared, Heinemann, Trine, Matthews, Ben and Buur, Jacob (2011) Getting the point: The role of gesture in managing intersubjectivity in a design activity. Artificial Intelligence for Engineering Design, Analysis and Manufacturing, 25 3: 221-235. doi:10.1017/S0890060411000059 27   3 Cited 4 times in Scopus4 0
Heinemann, Trine, Matthews, Ben and Raudaskoski, Pirkko (2012). Hearing aid adjustment: Translating symptom descriptions into treatment and dealing with expectations. In Maria Egbert and Arnulf Deppermann (Ed.), Hearing aids communication: Integrating social interaction, audiology and user centrered desighn to improve communication with hearing loss and hearing technologies (pp. 113-124) Mannheim, Germany: Verlag für Gesprächsforschung. 47  
Matthews, Ben and Heinemann, Trine (2009) Technology use and patient participation in audiological consultations. Australasian Medical Journal, 1 12: 174-180. doi:10.4066/AMJ.2009.99 42   Cited 1 times in Scopus1 0
Matthews, Ben and Heinemann, Trine (2012). When words fail: the description of hearing problems in audiology clinics. In: AIEMCA 2012 Biennial Conference, Brisbane, Australia, (). 29-30 November 2012. 13