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Fitzmaurice, W. (2000). AskIT: Computing help and training for UQ students. In: Empowering the User. 12th Annual South Pacific User Services Conference, Monash University, Melbourne, Victoria, (). 22-24 November 2000. 58  
Fitzmaurice, W., Frost, D. A., Manning, M. G. and Rohan, A. (2001). AskIT to Learn. In: Educause in Australasia 2001: The power of 3. Educause:The power of 3, Gold Coast, (). 20-23 May, 2001. 55 25