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Iyer, Aarti and Blatz, Craig (2012). Apology and reparation. In Linda R. Tropp (Ed.), The Oxford handbook of intergroup conflict (pp. 309-327) New York, NY, United States: Oxford University Press. 112 5
Blatz, Craig W. and Philpot, Catherine (2010) On the outcomes of intergroup apologies: A review. Social and Personality Psychology Compass, 4 11: 995-1007. doi:10.1111/j.1751-9004.2010.00318.x 68 3 0